My first day as a full-pledged shift manager and here’s what happened:
a. There was not enough change in the cash register for the $100 given to me by the customer I was helping check out. I instinctively thought to look in the locked drop box safe, but the keys that I was using during that time wouldn’t open it. The other manager, who had the correct keys, was out of the store on his break.
b. An irate customer was mad that he wasn’t getting help. He was talking to me as I was helping the customer who gave me the $100 bill.
c. Sales associate who was with me during that time was only standing there like there was nothing that needed to be done.
Imagine the thoughts running through my head as all of these were happening at once. I thought to myself, “ok, so this is what a life of a manager is like”.
So, with adrenaline pumping, I made a quick decision. I asked the sales associate to take care of the irate customer. I apologized to the irate customer and told him that I will have the sales associate help him in the meantime while I finish checking out my $100 bill customer.
Then, I asked my $100 bill customer to wait while I run to the office to get some extra change. When, I reached the office, I realized that the safe code was not given to me yet. So, I ran back out to tell my $100 bill customer about my dilemma, but luckily the other manager came back in to save my day.
What were the positives?
1) Irate customer calmed down a bit when sales associate started to help him.
2) I got the correct set of keys for all the manager - only access locks and the code to the office safe was also handed to me.
What were the negatives?
1) My first day = I was flustered.
Then again what better way to initiate me into a manager’s life, right?
If there was one topic I didn’t truly give my all to back in business school it was the topic that concerns #s. You know those things that show what the bottom-line of a company has.
I know, I know.. It’s not a good thing.. but I can’t help it!! I am strangely shy of them..
Ok, I promise, WHEN I get my elusive internship, I will pour myself to numbers. Analyzing them, understanding them, figuring out strategies on how to make them grow.. all that good stuff.
Also, remind me to write better next time.. somehow my posts became more conversational rather than tactfully composed.
Never giving up
Ahhh yes.. the irony of it all. Almost a week ago, I said that one of my weaknesses is I give up to easily. Well, guess how I counteracted that bad boy?
Perseverance, resilience… and the fact that I really want to do something stimulating already. So I applied and applied. I pushed my way through those painstaking cover letters and analyzed every single word of every single interesting job description in order to cater my resume it.
I’m also taking the time to research who the hiring manager would be — you know, finding out their name and if we have something in common..
Apply for a job?
Apply for an internship?
Deviating from the regular scheduled program
to say this..
I applied to a couple of openings and in the span of two days received a couple of “yes”.
Optimism = let’s embrace it.
6 months since graduating from college, I went on a downward spiral. I couldn’t find a job that I like and the jobs that I like didn’t seem to want to give me a chance to interview with them.
My goal back then was to become a doctor. So I searched for jobs that would give me experience in the field. But none of them wanted me.
I gave up searching then and decided to settle for a volunteer position at a nearby hospital and a part-time sales associate position at the Gap.
During my tenure as a sales associate, I was still searching for those jobs. But it still wouldn’t come, they still weren’t interested in me. So, I settled to grow in Gap. I quit my volunteer position after 1 year and 3 months. I decided that maybe becoming a doctor wasn’t really the path that I wanted to do.
When I got promoted to Brand Visual Expert, I got some answers. I figured what I wanted to do. I figured that I should do something in an area where I am passionate about. I was into something creative in fashion. Big Time. My job allowed me to become creative, but I lacked the business sense to turn the creative into something even better.
So I decided to go to business school.
Now here I am. Back in the same position I was after college. I’ve sent out resumes, applications, cold-email, cold-call all the companies that I wanted to work for. A couple answered, but they were “maybes”. Most of them never replied back.
I didn’t do any strengths post yesterday because I didn’t know what to write. I delve myself into watching streaming videos, not wanting to do anything related to searching for jobs. I tried, but I didn’t have the determination to do so. I figured last night that it was hopeless for me to write personalized letters and resumes if no one was responding.
This is my weakness. I give up. I give up to easily to a point that I let things get to me.
How am I working on it? Well, I’ll let you know. I guess the first step was recognizing that it is a weakness for me. And now the world knows about it too.
I know I shouldn’t give up. I’ll let you know soon enough what I’m doing to work on this.
The school provided my class the chance to learn Italian by signing the help of Arca Language School. It was to our benefit of them doing so as the classes helped us learn the language in a “fast” mode. Our teachers, Andrea and Massimo, are very well equipped in teaching us their mother language.
I just wished the class time was incorporated with our curriculum at school. It would have been easier for many of us to really practice and learn more about the language compared to cramming it all in within a span of 4 hours per week.
Learning to see the “silver lining”
This is a VERY RECENT accomplishment of mine. There really are no regrets in life. Actually, regrets shouldn’t be really regrets to anyone; it should be seen as an experience to learn from and to gather enough courage and conviction to call it “one of the best things that ever happened to me” or “the greatest thing that ever happened to me”.
So here’s to regrets: They are by far the best thing that has ever happened to me..
Happy Independence Day US!